Shipping Policy

Thank you for shopping with us! Below is our comprehensive shipping policy designed to ensure your jewelry arrives safely and on time.


Order Processing

  • Processing Time:
    All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email once your order is ready for shipment.

Shipping Options & Delivery Times

  • Domestic Shipping (Within the USA):

    • Standard Shipping: Delivered within 3-5 business days after processing.
    • Expedited Shipping: Available at checkout for faster delivery options.
  • International Shipping:
    We ship to select international destinations. Delivery times vary by country and local customs processes. Please note that additional customs fees, import duties, or taxes may apply and are the responsibility of the customer.


Shipping Costs

  • Calculation:
    Shipping rates are calculated at checkout based on your order’s total weight, dimensions, and destination.

  • Promotions:
    Occasionally, we offer free shipping promotions. If your order qualifies, the discount will be automatically applied at checkout.


Order Tracking

  • Once your order has been shipped, you will receive an email containing a tracking number and a link to monitor your shipment’s progress through the carrier’s website.

Packaging & Insurance

  • Secure Packaging:
    Every piece of jewelry is carefully packaged to ensure it arrives safely.

  • Insurance:
    For higher-value items, we may include shipping insurance. This covers any loss or damage that occurs during transit. If you experience issues with a shipment, please contact our customer service immediately.


Delays & Issues

  • Unforeseen Delays:
    While we strive to adhere to our estimated delivery times, delays may occur due to weather, carrier issues, or other unexpected circumstances. We appreciate your patience in these instances.

  • Customer Support:
    If you have any questions or concerns regarding your shipment, please don’t hesitate to reach out to our support team at [Your Customer Service Email/Phone].


Returns & Exchanges

  • For information regarding returns and exchanges, please refer to our Return Policy. (Link or attach your detailed return policy here.)

We appreciate your trust in our jewelry store and look forward to serving you. Enjoy your shopping experience!